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General Enquires
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General Enquires
1
A member of our club has been involved in football for over 50 years, I believe there is an FA Award for this?
Formal Complaints
1
How do I make a formal complaint?
Player Registration
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Introduction to The FA Player Registration System
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Club officials - Introduction to The FA Player Registration System
League officials - Introduction to The FA Player Registration System
Players & Parents - Introduction to The FA Player Registration System
Club Portal - How to use filters
Switch roles in Player Registration System
View all 9
Searching for players
3
How to add a player to your club
Invite players - Player or Parent/Guardian Process
Inviting a player to register
Player Photographs
3
Downloading Player Photos (League Process)
How to add/update photos of your players
How a player/parent can add or update their own photo
Adding/Editing Player Details
7
How to update players details
Manually adding a Parent/Carer
International Clearance
How to verify player ID
How to set an emergency contact
View all 7
League Guidance
12
How to register my league to use the Player Registration System Complete Walk-through
League - How to approve or reject a player
How to view players' details and registrations
How to view a transfer report
How to approve/reject a transfer
View all 12
Registering a Player
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How to register a player
Assigning a player to a team
Submitting a player to the league
How to withdraw or cancel a registration request (Club Guidance)
Assigning a player to a team for training only
View all 6
Transfers & Dual Registrations
4
Full Guidance: Transfers and dual registrations
Notice of Approach
Transfer: Transferring the player from club to club
Dual Registrations
Player Consent
4
How players give consent to play
Player/Parent guide to Online Consent
How to change consent from 'offline consent' to 'online consent'
My players/I haven't received a email link for Online Consent?
Squad lists & Exports
2
Download a squad list
Export player data
Clubs Portal
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My Account
11
My email exists on more than one account
I don't know my FAN
Whole Game System Notifications
Which roles allow access to Whole Game System?
How to create an FA account
View all 11
Officials
2
Officials - Clubs Portal
Key Officials - Clubs Portal
My Club
5
Club Officials - 'My Club' tab on the Club Portal
Editing your club contact details on the My Club tab
Adding Sponsor details on the 'My Club' tab.
Adding Social Media accounts on the My Club tab.
Editing details of your club's Legal Structure on the 'My Club' tab.
England Football Accreditation
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Completing the Accreditation
9
Apply to become England Football Accredited
Accreditation Checklist - Club
Accreditation Checklist - Officials
Accreditation Checklist - Player Pathways
Club Links Guidance
View all 9
Whole Game System
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DBS
3
Adding your GBG PIN to WGS
Initiating a DBS through Whole Game System
Completing DBS Initiation - Applicant
Club & Team Officials
5
Adding A Club Welfare Officer
See your safeguarding qualifications in My Accoun
Adding a Team Official
Using the Safeguarding Tab
Removing An Official
Club Affiliation & League Sanctioning
2
Completing League Sanction - FULL GUIDANCE
Club affiliation - FULL GUIDANCE
Referee Registration
2
Re-Registering as a Referee (16+)
Providing consent for a 14 or 15 year old referee
Safeguarding
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Welfare Officers
10
Can i view the qualifications of all coaches in my club?
How do i Appoint a Welfare Officer
Who in the club can be a DBS Verifier ?
A volunteer has multiple FAN's on the system?
Who must complete the Safeguarding for Committee Members?
View all 10
DBS FAQs
10
What is a Disclosure and Barring (DBS) Check?
What is the minimum age for an FA Enhanced DBS Check?
Why Doesn't the FA pay for my DBS check?
Will I need to renew my DBS Check?
I have a query regarding my DBS application?
View all 10
General
9
Whistleblowing Policy
My Safeguarding Children Qualification is due to expire, do I have to book on another face to face course?
How do I take the Online Safeguarding for Committee Members Course?
How do i complete the Online Safeguarding Adult Course
Who needs to complete the Safeguarding for Committee Members Course? (SCM)
View all 9
Club Governance & Discipline
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General Enquiries
5
A player owes the club money and has refused to pay this and has now left the club, how can we get the money back?
Can a club change their name?
Who needs to be involved in my club?
How do i report discrimination?
A player owes the club money and has refused to pay this and has now left the club, how can we get the money back?
Discipline
6
When I call the CFA in relation to a discipline fine, what information do I need to provide?
How is punishment for a red card decided?
What is a discipline hearing?
What does sine die mean?
How do I update matches for player suspensions?
View all 6
Club Affiliation
1
What are Mandatory Contacts?
Insurance
1
Player and Club Insurance
Finance
5
How can I pay for an invoice?
What are your bank details?
Who do I make the cheque payable to?
I have paid an invoice by bank transfer but the Whole Game System says this is still outstanding?
I have received a late fee invoice for disciplinary that has already been paid?
Coach Education
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Coaching Courses
4
Where can I find a Level 1 course to book?
Where can I find a Level 2 course to book?
A coach's qualification isn't on his/her FAN record.
When will courses start again?
General Enquiries
2
What coaching CPD do you have coming up?
Can I have a course refund?
Safeguarding Courses
2
Where can I find a Safeguarding Children course to book?
Can I renew my Safeguarding Children qualification online for free?
First Aid Courses
1
Where can I find an Emergency Aid course to book?
General Enquires
1
When will coaching courses restart?
Sanctioning & Events
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Friendlies & Events
0
Summer Tournaments
1
How do I get a gala/tournament sanctioned?
County Cup Competitions
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General Enquiries
5
Can we change kick off time/date?
Where do we find competition rules?
The game is to be postponed due to adverse weather/pitch conditions.
We have contacted the appointed referee and they are unable to fulfil the fixture?
I’m not receiving Full Time emails detailing the information and contact details for the fixture
Refereeing
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Referee Registration
3
How do I register as a referee?
How do I apply for promotion?
How do I complain about a Match Official?
Football Development
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General Enquires
3
How do I enter the Veterans League?
How do I enter the Flexi-League?
Can you help us promote the recruitment of players or coaches at our club?
Disability Football
5
How can I get involved with disability football?
Is there any flexibility on disability players playing mainstream football as my child is struggling in their age group?
If there are no female specific disability teams to join, is there any chance females can play with men?
Are there any coaching courses available to develop my skills and knowledge around disability football?
What is PAN Disability Football?
Womens & Girls
6
How do I find my nearest SSE Wildcats centre?
How do I find my nearest Girls or Women’s team?
What funding is available to develop female football?
How do we apply for Wildcats?
What opportunities are there for women to play football in your county?
View all 6
Inclusion Football
2
I want to start a session for a group of kids, is there any funding available?
Is there any funding available for BAME/Female coaches to go on courses?
Futsal
1
Is there anywhere I can play futsal?
Facilities
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General Enquires
4
Where can I apply for funding?
Who can I talk to about funding for my project proposals?
Can I play matches on a 3G Artificial Grass Pitch?
My club play in the National League System (i.e. Step 7 and above), are we eligible for funding?
